Decision details

Agreed

That:-

(1)        organisations such as the Alzhimer’s Society, memory cafes and Age Concern be encouraged to apply for allotments for use by those with dementia;

(2)        the work of this Task and Finish Group in a press and social media release be outlined, highlighting that the Council can offer appointments later in the day, upon request;

(3)        what information sharing there is already between Council departments in respect of vulnerable individuals, such as those with dementia and investigate the process for recording and sharing new information be established;

(4)        support for dementia friendly staff training across the Council, encouraging staff to become Dementia Champions be continued;

(5)        to look into providing different modules of more in depth training for officers who work directly with members of the public;

(6)        dementia training as a compulsory requirement before a Hackney Carriage/Private Hire Driver’s licence is granted be explored;

(7)        dementia friendly engagement is reflected and considered in the social inclusivity dimension of evaluating procurements;

(8)        trained front line staff be required to wear dementia friendly badges and a forge-me-not sign to be placed in a prominent place in the Customer Service Centre;

(9)        the viability of providing a second toilet and/or carry out improvements to the existing toilet (including access) in the Customer Service Centre, subject to costings and available resources be investigated;

(10)      clear signposting for the toilet in the Customer Service Centre, subject to costings and available resources be provided;

(11)      a higher level of dementia awareness training for security        staff be provided;

(12)      the potential for dementia friendly red coat tours be investigated;

(13)      information concerning dementia friendly activities is available at the tourist information centre;

(14)      such organisations as the Devon Wildlife Trust, Active Exeter, Exeter BID and Exeter Cultural Partnership be encouraged to adopt a dementia friendly approach in the provision of activities; and

(15)      whether a similar review of other front line services within the Council should be undertaken at this stage and, if so, to prioritise the order for review: and

(16)      this report be shared with the Exeter Health & Wellbeing Board.

Reason for Decision:

As set out in the report.