Virtual Meeting, Customer Focus Scrutiny Committee - Thursday 3rd December 2020 5.30 pm

Venue: Legislation has been passed that allows Council's to conduct Committee meetings remotely

Contact: Howard Bassett, Democratic Services Officer  Telephone 01392 265107 or email

No. Item




Minutes pdf icon PDF 505 KB

To approve and sign the minutes of the Customer Focus Scrutiny Committee held on 8 October 2020.




Declarations of Interest

Councillors are reminded of the need to declare any disclosable pecuniary interests that relate to business on the agenda and which have not already been included in the register of interests, before any discussion takes place on the item. Unless the interest is sensitive, you must also disclose the nature of the interest. In accordance with the Council's Code of Conduct, you must then leave the room and must not participate in any further discussion of the item.  Councillors requiring clarification should seek the advice of the Monitoring Officer prior to the day of the meeting.



Questions from the Public under Standing Order No. 19

For details about how to speak at Committee, please click the following link -


Questions must be submitted by 10am three working days before the meeting.  For example, if the meeting is being held on a Thursday, questions must be submitted by 10am on the Monday before the meeting, in this case Monday 30 November 2020.



Questions on Covid-19 Recovery from Portfolio Holders and Questions from Members and Answers pdf icon PDF 278 KB

Portfolio Holder briefing notes attached.


Portfolio Holder for City Management - Councillor Harvey

Portfolio Holder for Communities and Culture - Councillor Ghusain


Details of questions from Members relating to the two Portfolios above on Covid-19 recovery issues only should be notified to the Corporate Manager Democratic and Civic Support by 10.00am the Monday before the meeting – Monday 30 November 2020.


Additional documents: