Issue details

Residents Vulnerability Policy


This policy has been drawn up to meet the requirements set out by the Housing Ombudsman and to co-ordinate our housing services to ensure that we address the issues of varying types of vulnerability amongst our tenants and leaseholders.

This is the introduction of a new policy it requires Council approval

Decision type: Non-key

Decision status: For Determination

Wards affected: (All Wards);

Notice of proposed decision first published: 21/08/2024

Work Programme: Policy Development;

Decision due: 5 Nov 2024 by Executive

Decision due: 17 Dec 2024 by Council

Lead member: Portfolio Holder for Housing, Homelessness Prevention and Customer Services

Lead director: Strategic Director for People and Communities

Contact: Lawrence Blake, Head of Service - Housing Email: lawrence.blake@exeter.gov.uk Tel: 01392 265691.