Decision details

Corporate Complaints Policy

Decision Maker: Executive, Council

Decision status: For Determination

Is Key decision?: No

Is subject to call in?: No

Purpose:


Update Policy in line with LGSCO guidance, (applied form April 2026)

Decision:

Agreed:

 

RECOMMENDED that Council approve the revised Corporate Complaints Policy.

 

Reason for Decision: As set out in the report.

 

 

 

Report author: Stephen Clayton

Publication date: 18/03/2026

Date of decision: 17/03/2026

Decided at meeting: 17/03/2026 - Executive

Accompanying Documents: