Corporate Customer Services - Review of Switchboard Service
To consider the report of the Head of Corporate Customer Services on staffing proposals following a review of the switchboard service.
(Report circulated to Members)
Minutes:
The report of the Head of Corporate Customer Services was submitted, seeking approval to release the necessary funding to finance redundancy payments for the current switchboard operators.
Scrutiny Committee – Resources considered the report at their meeting on 19 September 2007 and the support and comments of Members were noted.
RESOLVED that:-
(1) the termination of the employment of the holders of the posts of Part-time Telephone Operator CS08118, CS8120 and CS08121 be approved on the grounds of redundancy on 31March 2008 with the holders of the posts of CS08120 and CS08121 being terminated in accordance with the provisions of Regulation 26 of the Local Government Pension Scheme Regulations 1997;
(2)compensation be paid to the holders of the posts of CS08120 and CS08121 in accordance with the discretion exercised by the Council under the provisions of the Local Government (Early Termination) (Discretionary Compensation) (England and Wales) Regulations 2006 in recognition of the fact that they are being made redundant; and
(3) the deletion of the posts of Part-time Telephone Operator CS08118, CS08120 and CS08121 and the creation of 1.4 FTE Customer Relations Officer at Grade 5 be approved.
(Report circulated to Members)
Review of Switchboard Services
To consider the report of the Head of Corporate Customer Services to seek Members’ approval to release the necessary funding to finance the staffing proposals consequent upon changes to the switchboard service - report circulated to Members
Minutes:
The Head of Corporate Customer Services presented a report to seek Members’ approval to release the necessary funding to finance the staffing proposals consequent upon changes to the switchboard service.
The Scrutiny Committee - Resources supported the report and requested Executive to approve:-
(1) the termination of the employment of the holders of the posts of Part-time Telephone Operators CS08118, CS8120 and CS08121 on the grounds of redundancy on the 31March 2008 with the holders of the posts of CS08120 and CS08121 being terminated in accordance with the provisions of Regulation 26 of the Local Government Pension Scheme Regulations 1997;
(2) compensation being paid to the holders of the posts of CS08120 and CS08121 in accordance with the discretion exercised by the Council under the provisions of the Local Government (Early Termination) (Discretionary Compensation) (England and Wales) Regulations 2006 in recognition of the fact that they are being made redundant; and
(3) the deletion of the posts of Part-time Telephone Operator CS08118, CS08120 and CS08121 and the creation of 1.4 FTE Customer Relations Officers at Grade 5.
(Report circulated to Members)