Issue details

Digital Customer Strategy: Report on Consultation and Recommendations

Report to consider the Digital Customer Service Strategy and results of the public consultation

Decision type: Non-key

Decision status: For Determination

Wards affected: (All Wards);

Notice of proposed decision first published: 13/09/2023

Work Programme: Performance Review / Best Value;

Decision due: 7 Nov 2023 by Executive

Decision due: 12 Dec 2023 by Council

Lead member: Deputy Leader and Portfolio Holder for Culture & City Centre Strategy

Lead director: Director Transformation

Contact: Bruce Luxton, Corporate Manager – Executive Support Email: Tel: 01392 265166, Stephen Clayton, Service Improvement Lead (Customer Support) Email:


Agenda items