Issue details

Corporate Complaints Policy


Update Policy in line with LGSCO guidance, (applied form April 2026)

Decision type: Non-key

Decision status: For Determination

Wards affected: (All Wards);

Notice of proposed decision first published: 11/02/2026

Work Programme: Policy Development;

Decision due: 17 Mar 2026 by Executive

Decision due: 7 Apr 2026 by Council

Lead member: Portfolio Holder for Housing, Homelessness Prevention and Customer Services

Lead director: Strategic Director for People and Communities

Contact: Stephen Clayton, Head of Service - Customers and Communities Email: stephen.clayton@exeter.gov.uk.